Effective Date: 08 March 2025

IMAT Guide (“IMAT Guide”, “we”, “us”, or “our”) is operated by Flowtools LLC,
1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you access or use www.imatguide.com and related services (the “Platform”).

By accessing, registering, signing in (including via Google Sign-In), or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

For the purposes of the General Data Protection Regulation (“GDPR”) and applicable data protection laws, the data controller is:

Flowtools LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, USA
Email: info@imatguide.com

2. Personal Data We Collect

a. Information You Provide Directly

• Full name

• Email address

• Account login credentials

• Subscription and billing-related information

• Communications with us (support requests, emails)

b. Information Collected Automatically

• IP address

• Device type, operating system, browser type

• Log data, timestamps, and usage activity

• Test performance and interaction data within the Platform

c. Third-Party Authentication Data

If you sign up or log in using Google Sign-In or another third-party authentication service, we may receive limited account information such as your name, email address, and profile image, in accordance with the permissions granted by you and the provider’s privacy settings.

3. How We Use Personal Data

We process personal data to:

• Provide and operate the Platform

• Create and manage user accounts

• Deliver educational content and analytics

• Process subscriptions and payments

• Authenticate users securely

• Communicate service-related notices and updates

• Improve Platform functionality and performance

• Detect and prevent fraud or misuse

• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

• Performance of a contract

• User consent (where required)

• Compliance with legal obligations

• Legitimate business interests that do not override user rights

5. Third-Party Service Providers

We may share personal data with trusted third-party service providers solely to operate the Platform, including:

• Hosting and infrastructure providers

• Authentication providers (e.g., Google)

• Analytics and monitoring tools

• Payment processors (e.g., Stripe)

These providers process personal data only as necessary to perform their services and are subject to their own privacy obligations.

6. Payment Processing & Stripe Data Collection

Payments on the Platform are processed by Stripe, Inc., a third-party payment service provider. IMAT Guide does not store or process full payment card details. All payment transactions are handled directly by Stripe in accordance with PCI-DSS Level 1 security standards.

When you complete a payment or interact with Stripe Checkout, Stripe may collect and process personal data including, but not limited to:

• Name, email address, and billing address

• Payment method information (handled exclusively by Stripe)

• Transaction details (amount, currency, date)

• IP address, device, and browser information

Stripe may also place essential cookies and similar technologies on your device to enable secure payment processing, fraud prevention, and regulatory compliance.

Stripe acts as an independent data controller or data processor depending on the context. For more information, please review Stripe’s Privacy Policy at https://stripe.com/privacy.

By completing a payment on the Platform, you acknowledge and agree to Stripe’s collection and processing of personal data as described above.

7. Cookies and Similar Technologies

We use cookies and similar technologies to ensure proper operation of the Platform.

Types of Cookies Used

• Essential cookies: Required for core website functionality, security, authentication (including Google Sign-In), and payment processing via Stripe

• Functional cookies: Improve user experience and platform performance

We do not use advertising or marketing cookies.

Some essential cookies are placed by third-party services such as Stripe and authentication providers to support secure login and payment processing.

You may control cookies through your browser settings. Disabling cookies may limit Platform functionality.

8. Data Retention

We retain personal data only for as long as necessary to:

• Provide our services

• Comply with legal and regulatory obligations

• Resolve disputes

• Enforce agreements

9. International Data Transfers

Personal data may be transferred to and processed in the United States. Where required, we implement appropriate safeguards to protect personal data in accordance with GDPR.

10. Data Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

11. Your Rights (GDPR)

If you are located in the EU/EEA, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, contact us at info@imatguide.com.

12. Children’s Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on the Platform with a revised effective date. Continued use of the Platform constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions regarding this Privacy Policy or data practices, contact:

Email: info@imatguide.com
Address:
Flowtools LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, USA